Security Officer Full Time Reception Access Coordinator

About the role

As a Front Desk Security Officer at a commercial real estate location, you will welcome residents, visitors, and vendors; support access control and badge processes; monitor entry activity; and respond to security-related concerns with professionalism. You will deliver exceptional customer service and clear communication while helping to maintain an organized environment.

Responsibilities

• Provide customer service to residents, visitors, vendors, and/or guests by carrying out site-specific procedures and security-related policies at the front desk of a commercial real estate location.
• Monitor access to the property by greeting visitors, verifying authorization, issuing visitor credentials as directed, and maintaining accurate visitor and vendor logs.
• Observe lobby and entrance activity, monitor cameras and building systems as assigned, and report unusual activity or maintenance concerns to appropriate personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Communicate professionally with property management, residents, and emergency responders while completing required reports and documentation.

Requirements

• At least 6 months of security-related experience is required.
• Experience with access control and badge systems is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation and drug screen in accordance with all federal, state, and local laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$18.42 / hour

Schedule

• Monday: 3:00 PM - 11:00 PM
• Tuesday: 3:00 PM - 11:00 PM
• Wednesday: 3:00 PM - 11:00 PM
• Saturday: 7:00 AM - 3:00 PM
• Sunday: 7:00 AM - 3:00 PM