Security Officer Full Time Front Desk Concierge

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Front Desk Concierge in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access, monitor entry activity, and provide exceptional customer service. Your visible presence and clear communication will help support a secure, professional environment while addressing security-related concerns. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Responsibilities

• Provide customer service to clients, employees, visitors, and contractors by following site-specific procedures and supporting a professional front desk experience at a technology, media, and telecommunications location.
• Monitor access to the location by verifying visitor credentials, issuing visitor badges, maintaining visitor logs, and directing guests in accordance with established access-control procedures.
• Answer incoming calls, receive deliveries, and communicate routine concerns to appropriate site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following emergency response procedures and documenting security-related activities.
• Maintain awareness of front desk and lobby activity to help deter unauthorized access and report unusual or suspicious activity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$27.00 / Hour

Schedule

DayTimeWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat10:00 AM - 06:00 PM