Jobs · Information Technology · Massachusetts

Security Officer Full time (Ann)

Northeast Security Inc. · Waltham, MA · 1 mo ago
Information Technology$23/hrFull-time

About the role

Northeast Security, Inc., founded in 1967, is one of the largest and most highly regarded security services firms in New England, known for anticipating and responding to the evolving demands of the security and safety industry.

Responsibilities

  • Patrolling and monitoring multiple premises to detect any irregularities, which may include suspicious behavior or security breaches.
  • Observe and report incidents or suspicious activity.
  • Communicate with local law enforcement units and fire departments as necessary.
  • Conduct foot patrols of the premises.
  • Write detailed reports on incidents that occurred on the premises daily.
  • Maintain proper use, completion and submission of all forms associated with patrol activities and/or duties.
  • Respond to incidents regarding security and safety concerns.
  • Maintain proper maintenance of the patrol vehicle to include routine or corrective maintenance, vacuuming, car wash.
  • Conduct unarmed foot patrols (interior and/or exterior).
  • Respond to requests for assistance and evaluate appropriate courses of action.
  • Comply with all requirements/directives within the on-site operations manual/post orders.
  • Assume other duties as required by either Client or Northeast Security, Inc.

Requirements

  • Customer Service Experience preferred.
  • Previous Customer Service experience, or related field/education.
  • Neat and professional appearance.
  • Dependable means of transportation.
  • Ability to communicate clearly and effectively in English (both written and verbal).
  • High School Diploma/GED Equivalent.
  • Must be at least 18 years of age.
  • Must possess a valid driver's license.
  • Must successfully pass all pre‑employment background checks and drug screenings.
  • Positions are contingent on applicant eligibility, availability, background screening, drug testing, and completion of orientation; offers may be rescinded if any background requirement is not met.

Skills

  • Excellent customer service skills.
  • Ability to walk for long periods of time.
  • Strong attention to detail.
  • Strong written and verbal communication skills.
  • Ability to show responsibility and friendliness towards clients and residents.
  • Strong professionalism.
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Ability to multi‑task and self‑manage in a dynamic environment.
  • Knowledgeable of all company policies and procedures.
  • Maintain effective relationships with all levels of the company and client organizations.

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Sick Days

Pay

$23.00 per hour

Schedule

Monday‑Friday: 4:00 pm – 12:00 am; Saturday‑Tuesday: 12:00 am

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