Security Officer Front Desk Ambassador

About the role

Join Allied Universal as a Front Desk Officer in a dynamic retail location, where you will greet visitors, manage access, and support a professional, welcoming environment.

Responsibilities

• Provide customer service to visitors, tenants, shoppers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate for a front desk location.
• Monitor lobby and entrance activity, manage access in accordance with site guidelines, and document visitor interactions, deliveries, and/or unusual activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate contacts and preparing clear, accurate reports.
• Answer questions, provide directions, and support a professional front desk presence that helps to deter unauthorized access and/or disruptive behavior within the location.

Requirements

• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Must pass a background investigation in accordance with all federal, state, and local laws.
• Must be willing to undergo a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Skills

• Strong communication skills.
• Problem-solving abilities.
• Customer service orientation.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

Pay

$19.00 / Hour

Schedule

DayTime
Mon: 10:00 PM - 06:00 AM
Tue: 10:00 PM - 06:00 AM
Wed: 10:00 PM - 06:00 AM
Sat: 10:00 PM - 06:00 AM
Sun: 10:00 PM - 06:00 AM