Security Officer - FOP MC Security

About the role

Security Officers perform a variety of functions in the range of their duties on a daily basis including customer service, patrol, conflict resolution, investigation, and emergency response. Officers are a critical component in meeting the Security Department mission statement: To provide a safe and secure environment for all patients, staff and visitors in all areas of the Health System.

Security Officers routinely patrol all areas of the medical center facility and communicate any noticed discrepancies to the affected or responsible persons. Officers are fluent with the floor plan and critical pathways within the facility in order to provide directional assistance to guests and quickly respond to areas during an emergency situation.

Officers must also be able to effectively use empathy and assertiveness in the process of conflict resolution and crisis intervention; at times, Officers will need to engage in physical intervention using the minimum amount of force necessary to take control of a situation where the safety of others is at risk.

Security Officers are first responders to nearly all emergencies that occur within the medical center and must have knowledge of basic first aid, CPR, and AED functionality and deployment. They must be familiar with the medical center’s emergency response protocol and be able to appropriately assist other staff, patients, and visitors when those events occur.

Responsibilities

• Report public safety and security concerns
• Operate security vehicles and staff fixed posts
• Make designated rounds and enforce rules
• Investigate violations and assist University and other local police and fire officials
• Assist Hospital and contracted facility staff in restraining combative patients
• Perform related safety, security, and assistance functions such as escort, lockout, and jump-starting services at all locations
• Provide assistance to incoming medical helicopter crews and trauma teams
• Conduct initial investigations and reports on significant incidents occurring at the medical center

Requirements

• High School diploma or GED preferred
• Certification or vocational training may be preferred
• 1 year of relevant experience required
• 2-4 years of relevant experience preferred
• Valid Ohio Driver's License
• Must serve a 12-month probationary period from date of employment
• Selected candidate is subject to successful completion of a psychological evaluation
• Final candidates are subject to successful completion of a background check
• A drug screen or physical may be required during the post-offer process

Proficiency with both written and verbal communication is required.