Security Officer Enhanced Part Time Customer Care Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Work in a dynamic, welcoming, and collaborative workplace as part of a team that positively impacts the communities and customers we serve.

About the role

This Security Officer – Part Time Enhanced position is a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Customer Care Patrol in Jacksonville, FL, you’ll have a fixed base schedule with the flexibility to earn more by picking up additional shifts.

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: Pick up extra shifts through our scheduling platform to increase earnings and gain experience across multiple sites. Work part-time hours one week and full-time the next—it’s up to you. This role allows you to build up to a full-time schedule of up to 40 hours per week, with the option to scale back when needed.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities.
• Conduct regular and random foot and/or vehicle patrols of buildings, office areas, parking facilities, access points, and the surrounding perimeter to identify unusual activity and deter unauthorized access.
• Monitor access control points, visitor activity, and alarm or camera systems as assigned, documenting observations and reporting security-related concerns according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating with site contacts and emergency responders when appropriate.
• Complete detailed activity reports, incident documentation, and shift communications while maintaining a professional presence in a fast-paced technology environment.

Requirements

• Customer service experience is preferred.
• At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$16.73 / hour

Schedule

Day/Time: Thursday, 02:00 PM - 10:00 PM (fixed anchor shift)

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287