Security Officer - Dispatcher (H)

Core Job Summary

The Security Officer-Dispatcher patrols assigned property and grounds to ensure the safety of building occupants and safeguard institutional property. Additionally, the Security Officer-Dispatcher provides assistance to individuals that are on University grounds in the event of an emergency.

Core Responsibilities

• Notifies local police department when backup is necessary.
• Inspects building, equipment, and access points.
• Premits entry of allowed personnel after verifying identity.
• Informs violators of policy and procedures and restrains trespassers.
• Controls traffic by directing drivers.
• Checks surveillance cameras periodically to identify disruptions or unlawful acts.
• Sets up and operates surveillance systems.
• Sets up and operates security systems.
• Submits reports of surveillance activity and unusual occurrences.
• Secures all exits, doors, and windows after end of operations.
• Investigates people for suspicious activity or possessions.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Patrols hospitals, buildings, grounds and associated areas to prevent, investigate and document arson, theft, vandalism and any other criminal activity.
• Maintains security and safety of the facility.
• Monitors and responds to security, fire and environmental alarms.
• Responds to emergency calls for assistance and disasters.
• Investigates unusual incidents reported by UM staff, visitors, physicians and patients.
• Provides excellent customer service to patients, families, visitors and staff.
• Maintain a safe and secure environment.

Core Qualifications

• Minimum 1 year of relevant experience.
• Knowledge, Skills and Attitudes:
  • Ability to complete assignments accurately and with attention to detail.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Ability to process and handle confidential information with discretion.
  • Commitment to the University’s core values.
  • Ability to work independently and/or in a collaborative environment.
  • Proficiency in computer software (i.e. Microsoft Office).
• Punctuality, dependability and flexibility.
• Excellent customer service skills required to handle all levels of personnel, patients, and visitors.
• Able to communicate effectively in English.
• Ability to operate a motor vehicle.
• Valid State of Florida driver’s license.

Additional Information

The University of Miami/UHealth Department of Public Safety offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.