Security Officer - Dispatch Support

About the role

As a Security Officer Dispatch Support in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal in a dynamic commercial real estate location where you will help monitor communications, track security-related activity, and coordinate responses across the property.

Responsibilities

• Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities from a dispatch post.
• Monitor alarms, cameras, communication systems, and/or incoming calls to identify security-related concerns and relay information to on-site personnel in a calm, problem-solving manner.
• Dispatch officers and/or appropriate responders to incidents, maintenance concerns, access issues, and critical situations across the location while maintaining clear communication and accurate activity logs.
• Document incidents, visitor or vendor concerns, after-hours activity, and/or unusual conditions, and communicate updates to property management and Allied Universal leadership as needed.
• Support regular and random patrol operations by coordinating officer assignments, tracking status updates, and helping to deter unauthorized activity throughout the business and perimeter.

Requirements

• A minimum of 6 months of security-related experience is required.
• Alarm panel experience is preferred.
• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Skills

• Strong customer service skills
• Clear communication skills
• Attention to detail

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$23.36 / Hour

Schedule

DayTime
Mon: 06:00 AM - 02:00 PM
Tue: 06:00 AM - 02:00 PM
Wed: 06:00 AM - 02:00 PM
Thur: 06:00 AM - 02:00 PM
Fri: 06:00 AM - 02:00 PM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.