Security Officer Dispatch Coordinator

About the role

As a Security Officer Dispatch Coordinator in Albany, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity.

Responsibilities

• Provide customer service to clients, tenants, shoppers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor radio, telephone, alarm, and/or dispatch communications to receive calls for service, prioritize incidents, and relay information to onsite personnel in a calm, problem-solving manner.
• Maintain detailed activity logs, incident reports, and dispatch records, documenting calls, responses, and/or unusual activity at the location.
• Cook up routine and urgent responses for incidents such as medical calls, disturbances, lost persons, and/or property-related concerns, helping to support timely communication across the location.
• Conduct regular and random patrols around the business and perimeter when assigned.

Requirements

• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Minimum qualifications include a valid driver’s license for driving positions only.

Skills

• Customer service skills
• Emergency response coordination
• Radio and dispatch communication monitoring
• Patrol and incident management

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

Pay

$22.75 / Hour

Schedule

DayTime: Sat 08:00 AM - 04:00 PM Sun 08:00 AM - 04:00 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.