Security Officer - Dispatch Control
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
As a Dispatch professional supporting a dynamic tech and telecommunications location in Sterling, VA, you will monitor security-related systems, coordinate communications, document activity, and help to deter incidents through timely response and strong attention to detail. This position offers the chance to deliver exceptional customer service while working with an agile, reliable, and innovative team.
Responsibilities
- Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner while coordinating communications between on-site personnel, visitors, and/or local responders.
- Monitor radios, telephones, cameras, and other communication systems to receive calls for service, document activity, and help support timely dispatch of personnel.
- Maintain detailed logs, reports, and incident records, including tracking visitor, contractor, and/or delivery activity in accordance with site procedures.
- Conduct regular and random patrols around the business and perimeter as needed, noting unusual activity and reporting concerns through established channels.
Requirements
- At least 1 year of security-related experience.
- CPR and/or First Aid experience is preferred.
- Comfort using a computer or tablet is preferred.
- Customer service experience is preferred.
- Alarm panel experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- Subject to a background investigation in accordance with all federal, state, and local laws.
- Subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Pay
$23.18 / hour
Schedule
- Monday: 11:00 PM - 07:00 AM
- Friday: 11:00 PM - 07:00 AM
- Saturday: 11:00 PM - 07:00 AM
- Sunday: 11:00 PM - 07:00 AM
Benefits
- Access to exclusive technology to view and claim additional shifts to earn more.
- Paid training and access to career growth opportunities.
- Retirement savings plan.
- Medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on top brands and services through the Perks Program.