Security Officer Dispatch Communications

About the role

As a Security Officer Dispatch Communications in Costa Mesa, CA, you will serve and safeguard clients in a range of industries. As a Dispatch Officer, you will coordinate communications, monitor alarm and access control activity, document incidents, and support timely responses to security-related needs. You will provide exceptional customer service while helping maintain an organized, professional environment.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor and coordinate incoming calls, alarms, radio traffic, and service requests, dispatching appropriate personnel in accordance with site-specific procedures.
• Maintain accurate dispatch logs, incident records, and related documentation; communicate timely updates to supervisors and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols around the business and perimeter, as assigned.

Working environments and conditions may vary by location.

Requirements

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$29.00 / Hour

Schedule

• Thursday: 01:00 PM - 09:30 PM
• Friday: 01:00 PM - 09:30 PM
• Saturday: 01:00 PM - 09:30 PM
• Sunday: 01:00 PM - 09:30 PM

Position Type: Full Time

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

PPO 14417