SECURITY OFFICER- CAMBRIDGE (FT/$23.00/HOUR)

About the role

As a Security Officer, you will be responsible for maintaining a safe and secure environment by monitoring premises, enforcing policies, and responding to incidents. This role requires strong attention to detail, professionalism, and a commitment to excellent customer service.

Schedule & Pay

• Schedule: Monday & Friday 0700-1800 / Tuesday-Thursday 0700-1300
• Pay Rate: $23.00 / Hour
• Location: Cambridge, MA

Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.
• Access Control: Verify identification, issue visitor passes and ensure only authorized individuals enter the premises.
• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.
• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.
• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.
• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.
• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.
• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.
• Collaboration: Work with team members, site management, and emergency responders when necessary.

Qualifications

• Strong observational and problem-solving skills
• Ability to remain calm and professional under pressure
• Excellent communication and interpersonal skills
• Commitment to ethical practices and safety protocols
• Basic to intermediate computer skills

Requirements

• Must be at least 18 years of age
• Reliable transportation and communication
• Legal authorization to work in the United States
• Ability to read, write, and speak English effectively
• High school diploma, GED, or equivalent
• Strongly customer service oriented
• Excellent customer service skills
• Excellent written and oral communication skills
• Excellent comprehension of oral and written instruction
• Motivated and responsible individual
• Must be able to perform under pressure while maintaining composure
• Must be able to understand complex job instructions
• Must possess strong Microsoft Office Application skills
• Ability to accurately follow instruction
• Ability to handle emergency response

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company-provided uniforms
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)