Security Officer Badging Desk Specialist

About the role

Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access activity, support security-related procedures, and provide outstanding customer service.

Responsibilities

• Provide customer service to tenants, visitors, and/or staff by following site-specific procedures and front desk protocols.
• Monitor building access activities, verify visitor credentials, issue passes as needed, and report unusual or unauthorized activity to site contacts and/or emergency responders.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner while documenting security-related events and communicating updates to appropriate personnel.
• Answer phones, greet incoming guests, support lobby operations, and help to deter disruptions through professional presence and attention to front desk activity.

Requirements

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Alarm panel experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Skills

• Communication skills
• Attention to detail
• Technology proficiency

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$19.65 / Hour

Schedule

DayTime
Mon: 07:00 AM - 03:00 PM
Tue: 07:00 AM - 03:00 PM
Wed: 07:00 AM - 03:00 PM
Thur: 07:00 AM - 03:00 PM
Fri: 07:00 AM - 03:00 PM