Security Officer

Job Summary

The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.

About the Role

This role involves patrolling all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity. It also includes providing assistance to visitors, monitoring surveillance cameras, investigating reports of suspicious activity, responding to alarms and emergencies, securing property, directing traffic, and collaborating with law enforcement and emergency responders.

Responsibilities

• Patrols all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
• Provides assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
• Makes regular inspections of property to identify and address security risks.
• Monitors surveillance cameras and investigates reports of suspicious activity, safety concerns, and security violations.
• Responds promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
• Sets up and locks doors, windows, and gates after business hours and verifies the security of access points.
• Directs traffic, enforces parking regulations, and assists with crowd control during events or emergencies.
• Collaborates with law enforcement, emergency responders, and facility leadership during security-related situations.
• Completes and maintains accurate incident reports, logs, and documentation related to security activities.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in security, law enforcement, or a related field required.
• Strong observational skills and attention to detail to identify potential security risks.
• Excellent communication and interpersonal skills to interact effectively with patients, visitors, and staff.
• Ability to remain calm and take appropriate action in high-pressure situations.
• Knowledge of security practices, procedures, and equipment operation.
• Proficiency in writing clear and accurate incident reports.
• Physical ability to patrol and respond to emergencies across a large facility.
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required.
• IAHSS - Certification As A Security Officer preferred or Facility Security Officer Certification preferred.