Security Officer

Patrol and Response

• Patrol all areas of the property including outside on a regular basis.
• Conduct regular floor patrols, property tours, and crowd control.
• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
• Note, search for, handle, and report any unusual circumstances, safety violations, destruction, and/or suspicious or undesirable persons and escort off property, if necessary.

Reporting and Documentation

• Complete security reports on a daily log including incidents of theft, accidents, and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guests or associates.

Investigations and Compliance

• Correct and report any fire hazards to health and safety hazards.
• Maintain all safety, security, and emergency procedures/action plans and hotel disaster for the hotel; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and perform first aid as needed.
• Conduct investigations of security incidents.

Policy Enforcement

• Enforce the 'No Solicitation Policy' of the property.

Other Duties

• Preserve the safety and security of the guests, team members, OSHA compliance, adherence to federal, state and local standards.
• Follow property and corporate guidelines to protect guests and staff, secure assets, and minimize liability.
• Follow department policies, procedures, and service standards.
• Perform other tasks and duties as assigned.

Qualifications

• Previous experience in a Security role.
• Previous Hotel experience, recommended.
• Certification in CPR and First Aid, preferred.
• Professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.