Security Officer

Duties and Responsibilities

• Maintain a clean and safe work environment.
• Perform duties in compliance with safety procedures, including use of safety equipment, fire exits, and extinguishers.
• Follow safety procedures, identify unsafe practices or conditions, and inform the Safety Committee of such conditions.
• Protect casino assets and customers and team members.
• Respond promptly to requests for security assistance from customers and team members.
• Follow established security protocols to ensure casino work environments are safe.
• Receive technical direction and guidance from the Security Lead.
• Develop and maintain effective working relationships and good customer service skills with all customers and team members.
• Investigate incidents by asking questions, taking and analyzing statements, securing and reporting evidence, and making an accurate record of all investigations.
• Provide emergency first aid and/or CPR, only when trained and certified and when needed to provide for the safety of customers and team members.
• Escorts the transfer of money/assets to designated locations and reports any concerns to the supervisor.
• Patrols all Double Eagle Hotel & Casino properties, including customer vehicles, shuttles, and charter busses, to ensure the safety and security of customers and team members and for compliance to casino security policies and procedures.
• Reports Colorado Gaming, ICMP’s, and safety violations to the casino security team leader and/or Key on Duty.
• Maintains alertness for the performance of all responsibilities and exercises caution before taking action, evaluating circumstances for appropriate security or safety responses.
• Seeks supervision and guidance from the Security Team, Security Director, or Key on Duty.
• Responds to and controls emergency situations immediately and acts to minimize risk to customers and team members.
• Security officers are to escort employees to drug and alcohol screenings when there is reasonable suspicion the employee is under the influence.
• Performs other duties, including special projects as needed and directed.
• Is an independent verifier for all jackpots and fills as outlined in the Colorado Gaming ICMP’s.
• Know and understand the Colorado Gaming ICMP’s applicable to your department.