Security Officer

Summary

The Security Officer II provides a safe and secure environment for patients, visitors, and staff. The role requires situational awareness, assessment and interventional skills. The role often entails responding to escalated situations with a focus on de-escalation to prevent injuries and preserve a healthy and safe environment. The Security Officer II works in collaboration with all clinical teams, specifically supporting the mental health programs to maintain a safe and therapeutic clinical environment. Reports to Security Management or designee.

Essential Duties and Responsibilities

• Safeguard buildings and property through regular patrols and reporting.
• Ensure patient safety by completing regular environmental assessments and periodic unit rounds.
• Promote positive guest relations by assisting visitors.
• Investigate incidents occurring on health system property.
• Respond to hospital behavior emergencies as a team member.
• Respond quickly in a professional and therapeutic manner, using least restrictive verbal and physical de-escalation techniques.
• Generate reports and complete incident follow-up as directed.
• Maintain and inspect alarms and safety equipment.
• Aid in evacuations during emergencies, demonstrating strength, stamina, and flexibility.
• Support patient admissions by ensuring a safe and organized environment.
• Manage visitor flow, including providing orientation, screening, and badge issuance.
• Participate in debriefings of escalation events.
• Assist with patient transitions as needed.
• Build rapport with patients with de-escalation in mind.
• Attend change of shift and unit-level huddles as requested.
• Perform other duties as assigned.

Licenses and/or Certifications

None required.

Minimum Education and Experience Requirements

• High school graduate or equivalent.
• At least two years of security officer experience required.
• One year of experience in a behavioral health setting, crisis intervention, de-escalation, or hospital environment preferred.
• Military or Law Enforcement experience preferred.
• Demonstrated computer literacy, loss prevention techniques, and positive guest relations skills.
• Valid driver's license.
• Ability to pass CHKD driving test within 30 days of employment.
• CPR Training required and/or must be obtained within 45 days of hire.
• CPI Crisis Prevention Training must be obtained within 30 days of hire.
• Pass the CHKD driving test within 30 days of employment.

Working Conditions

Work is performed inside and outside the hospital in all weather. Position may require short bursts of running.

Physical Requirements

Click here to view physical requirements.

Discover Competitive Pay and Excellent Benefits at CHKD

CHKD offers a competitive salary and a comprehensive benefits package designed to support your personal and professional well-being. Benefits include medical, dental, disability insurance, matching 401(k), generous paid time off, and continuing education support. CHKDHS Health Plans provide $0 cost benefits at CHKDHS Affiliated Providers and Facilities for most covered services for covered dependent children. CHKD is committed to investing in your growth and long-term career success. Learn More About CHKD Benefits.

Join a Team Who Cares

CHKD Health System is committed to fostering a "Culture of Excellence" for its patients, families, and colleagues. Throughout the organization, we promote collaboration, engagement, and empathy among team members, creating a kind, supportive, and safe workplace environment where employees want to spend their careers. At CHKD, it is our goal to create an atmosphere where every team member feels valued, heard, supported, and included.

Enjoy Life on the East Coast

CHKD Health System is headquartered in Coastal Virginia, a region known for excellent schools, waterfront living, and family-friendly communities. Enjoy outdoor recreation such as boating, kayaking, and hiking, along with concerts, sporting events, and nearby amusement parks. With convenient access to Norfolk International Airport and Amtrak, weekend trips to Washington, D.C., the Outer Banks, or the Blue Ridge Mountains are easily within reach.

Contact Our Team

If you have questions about this position, email TalentTeam@CHKD.org.

Additional Information

CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law.