Security Officer Access Control Specialist
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Access Control Specialist in Madison, WI, you will serve and safeguard clients in a range of industries such as Financial Institutions. As an Access Control Officer at a financial institution, you will help maintain a secure, welcoming environment by managing access points, verifying credentials, monitoring entry activity, and responding to security-related concerns. You will provide outstanding customer service and clear communication while supporting a professional experience for employees and visitors. Join Allied Universal, where our agile, reliable, innovative, and caring culture values teamwork and integrity.
Responsibilities
- Provide customer service to employees, visitors, and contractors at a financial services location by carrying out site-specific access control procedures, policies, and emergency response activities when appropriate.
- Monitor access points, verify credentials and visitor authorizations, maintain visitor logs, and direct authorized individuals in accordance with established site procedures.
- Respond to access control alarms, incidents, and critical situations in a calm, professional, problem‑solving manner; notify appropriate personnel and document activities as required.
- Conduct regular and random patrols of entrances, business areas, parking areas, and the perimeter to help deter unauthorized access and identify security‑related concerns.
- Communicate professionally with site personnel and Allied Universal leadership regarding incidents, access issues, and unusual activity.
Requirements
- At least 1 year of security‑related experience is required.
- Customer service experience is preferred.
- Experience with alarm panels is preferred.
- Comfort using a computer or tablet is preferred.
- Experience with access control and badge systems is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Benefits
- Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Paid training and access to career growth opportunities.
- Financial and Health Benefits: Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Discounts on top brands and services through the Perks Program.
Pay
Position Type: Full Time
Pay Rate: $22.00 per hour
Schedule
Monday – Friday: 8:00 AM – 4:00 PM