Security Officer 2 (H)

About the role

The Security Officer 2 patrols assigned property and grounds to ensure the safety of building occupants and safeguard institutional property. Additionally, the Security Officer 2 provides assistance to individuals that are on University grounds in the event of an emergency.

Responsibilities

• Patrols hospitals, buildings, grounds, and associated areas to prevent, investigate and document arson, theft, vandalism, and any other criminal activity.
• Monitors and responds to security, fire, and environmental alarms. Assists in follow-up as necessary.
• Responds to emergency calls for assistance and disasters.
• Investigates unusual incidents reported by UM staff, visitors, physicians, and patients.
• Provides excellent customer service to patients, families, visitors, and staff.
• Maintains a safe and secure environment.
• Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• Handles disruptive individuals with good verbal intervention techniques.
• Assists with traffic control as necessary.
• Completes reports and incident documentation as necessary.
• Controls evidence, valuables, and lost/found items as necessary.
• Operates UM vehicles in accordance with the rules and regulations of the University of Miami.
• Completes all mandatory training programs.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements

• High School Diploma or equivalent/relevant experience, certification or licensure.
• Minimum 3 Years Of Relevant Experience Required.
• Refer to department description for applicable certification requirements.

Skills

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.