Security Officer 2

Performs a variety of duties to provide assistance and information to all patients, visitors and staff.

• Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such.
• Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner.
• Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing WVU Medicine facilities.
• Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
• Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with system and department policies and procedures, as monitored by supervision.
• Performs routine building rounds, building door unlocks, exterior building and parking lot patrol.
• Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
• Reports suspicious situations, circumstances, incidents and persons, according to system and department policy and procedures.
• Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to system and department policy and procedures.
• Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.
• Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
• Performs patient restraint as directed by clinical staff, and is capable of physical intervention when appropriate.
• Operates Hospital-owned vehicles in a safe and responsible manner.
• Ensures safety and proper operating condition of vehicles by performing vehicle inspections, as outlined by departmental policy.

Minimum Qualifications:

• High School diploma or equivalent
• Valid Driver’s License
• Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date.
• State criminal background check and Federal (if applicable), as required for regulated areas
• Experience: One (1) year of experience in Security field

Preferred Qualifications:

• Associates degree in criminal justice, criminology, forensics, law, or related field of study.