Security Officer - 1

About the role

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Responsibilities

• Work is performed in a healthcare environment.
• Lifting and/or carrying 10 to 50 pounds daily, and occasionally pushing/pulling/lifting over 100 pounds.
• Standing or walking 8 to 12 hours daily.
• Climbing, running and kneeling in response to disturbances.
• Exposure to disagreeable odors (e.g., body odors, dirty clothing, human feces), body fluids, hazardous chemicals, communicable diseases (e.g., T.B., hepatitis, AIDS), mentally unstable individuals, verbal and physically aggressive individuals, and individuals under the influence of controlled substances.
• Proactively patrol Mayo Clinic property to deter crime and undesirable behaviors.
• Responds to security incidents to ensure safety of occupants and enforce Mayo policies;
• Prepares accurate and timely incident reports;
• May use a security vehicle to proactive patrol and respond to incidents.
• Adapts to unpredictable and stressful situations while demonstrating professionalism;
• Manages aggression using verbal de-escalation techniques;
• Manages physical violence using self-defense, control and restraint techniques, including handcuffing;
• Responds to emergency crises effectively and professionally;
• Exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations.
• Operates and communicates on a two-way radio and effectively uses available technological tools;
• Frequently walks, stands, stoops, bends, lifts, pulls, climbs, reaches, and pushes, and occasionally runs; must be able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance;
• Affords assistance with emergency evacuations, including handling emergency evacuation devices used to transport patients and others to safety;
• Makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including Facilities personnel, law enforcement, fire/rescue, and emergency medical services personnel.
• Works nights and weekends for security and protection assignments and when required by emergency or special situations.

Qualifications

• High school degree or GED equivalent is required.
• Minimum two years of experience in a customer service, military, security position and/or a similar role.
• Associate's degree in corrections, law enforcement, criminal justice, security, or a related field preferred.
• Experience in a healthcare setting preferred.
• Experience with Microsoft Office software applications.
• Able to work independently and act decisively under difficult circumstances.
• Able to work collaboratively in a team-environment.
• Able to effectively prioritize tasks and manage time.
• Able to recognize and react to health conditions, symptoms and injuries and to apply first aid/basic life support.
• Requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees.
• Able to relate positively with people.
• Able to effectively communicate verbally and in writing.
• Strong problem solving skills are necessary.

Exemption Status

Compensation Detail

$26.63 - $35.98/ hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Schedule

Full Time
Hours/Pay Period: 80
Schedule Details: 6am-6pm, Rotating Weekends

Benefits Eligible

Yes

International Assignment

No

Site Description

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about "EEO is the Law."