SECURITY LEAD-Overnight 12a-8a (off Tues/Wed)

We’re always looking for talent that believes in having fun. At Penn Entertainment you’ll be part of an exciting, fast‑paced industry working with a diverse set of coworkers who are enthusiastic about helping people find and have more fun. The company supports career growth and offers a competitive Total Rewards package that includes wellness programs, day‑one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that increases with length of employment.

Responsibilities

• Respond to and mitigate calls for service on behalf of the Security Department.
• Perform post and roving duties: secure entrances/exits, verify IDs and credentials, conduct financial escorts, patrol the property, identify and correct risk/safety issues, and provide customer service.
• Complete incident reports, gather and secure evidence, interview witnesses, obtain documentation, and report findings to superiors and other departments/agencies as required.
• Train Security Officers in department duties, functions, knowledge, policies, and procedures.
• Assist the Security Shift Manager and Security Assistant Shift Manager with scheduling, paperwork, and administration.
• Interact with Security Officers on assigned shifts to support service standards and departmental expectations.
• Ensure the safety of customers, team members, and others while on the premises.
• Report violations, acts, or situations detrimental to the best interest of HCCTR to Security management.
• Assist in internal or external investigations conducted by HCCTR or authorized local authorities.
• Promote and demonstrate superior customer service in accordance with department and company standards.
• Ensure compliance with all regulatory requirements within the area of responsibility and report potential issues to management.
• Maintain strict confidentiality in all departmental and company matters.

Qualifications

• Must be at least 21 years of age.
• High School diploma or GED required.
• Six months leadership experience preferred.
• Ability to read, interpret, and communicate in English (written and verbal).
• Reasoning ability to apply common‑sense understanding to written, oral, or diagram instructions and to solve problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

• First Aid/AED certification & CPR.
• Successful completion of C.A.R.E. or TIPS training.
• Valid and current West Virginia Lottery License.
• Valid and current West Virginia Racing License.
• Valid driver’s license with an acceptable driving history as determined by Penn National Gaming’s auto‑insurance carrier.
• Ability to obtain any additional licenses or permits required by federal, state, and local regulations.

Physical Demands

• Regularly required to stand and use hands to handle objects, tools, or controls.
• Frequent reaching with hands and arms; frequent talking and hearing.
• Vision requirements: close vision, color vision, and peripheral vision.
• Regularly lift and/or move up to 10 lb; frequently lift and/or move up to 25 lb; occasionally lift and/or move up to 50 lb.
• Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in various work areas, including confined spaces.

Work Environment

• Moderate noise level.
• Potential exposure to unrestricted second‑hand tobacco smoke.

Schedule

Ability to work from 12:00 am – 8:00 am, including weekends and holidays (Tuesday/Wednesday off).

Benefits

• Day‑one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy and increasing with length of employment.
• Wellness programs supporting financial, physical, and mental well‑being.
• Comprehensive Total Rewards package.