Security Guard-UA

About the role

Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. This is a unionized position represented by Local 32BJ, offering competitive benefits and opportunities for career growth.

Responsibilities

• Ensure a safe environment for residents, staff, visitors, and volunteers.
• Participate in fire drills as part of the fire brigade.
• Conduct monthly fire safety and extinguisher inspections.
• Assist with emergency evacuations.
• Implement safety and security procedures for compliance.
• Maintain security logs, including school attendance, visitor, and resident sign-in logs.
• Respond to crises using non-physical methods and follow Win protocols.
• Report actions taken during incidents verbally and in writing; complete incident reports.
• Develop knowledge of facility features and potential problems.
• Patrol the building and perimeter, check client units, and report observations.
• Recognize signs of substance abuse, child abuse, and criminal activity, report to appropriate staff.
• Monitor CCTV cameras and report activities violating safety protocols.
• Log observations and report unusual occurrences.
• Participate in investigations and maintain confidentiality.
• Attend program and house meetings, case conferences, and training sessions.
• Perform related duties as assigned.

Qualifications

• Commitment to Win’s mission, vision, and values.
• High School diploma or equivalent.
• Valid Fire Guard Certification F02.
• Valid NYS Security Guard License.
• 2-3 years of experience in social services or residential settings.
• Ability to make clear decisions and handle situations fairly.
• Effective interaction with facility staff and clients.
• Ability to work under pressure and during stressful situations.
• Willingness to be certified in First Aid/CPR/AED.
• Ability to work effectively in a team environment.
• Effective verbal and written communication skills.
• Willingness to remain at post beyond scheduled hours if necessary.
• Bilingual (English/Spanish) is a plus.

Core Competencies

• Leadership: Follows Win policies and procedures, acts professionally, and has a strong work ethic.
• Facilitating Change: Consistently delivers high-quality results.
• Managing Performance: Interacts respectfully with clients and coworkers.
• Applying and Developing Expertise: Works with the manager to set and achieve challenging goals.
• Communicating and Collaborating: Values diversity and inclusion, keeps the manager informed, and avoids surprises.

Pay

The wage for this position is $18.02 per hour.

Schedule

The Security Guard will work all shifts, weekends, and holidays.