Security Guard Reception Operations

About the Role

As a Front Desk Security Professional at a government location, you will serve as a welcoming, professional presence while supporting access control, visitor management, and security-related communications. You will assist guests, monitor entry activity, respond to concerns, and help maintain an orderly environment at a government facility serving veterans.

Responsibilities

• Provide customer service to visitors, staff, and/or residents by carrying out site-specific procedures and security-related policies.
• Staff the front desk, greet and direct visitors, verify access authorization, issue visitor credentials as applicable, and maintain accurate visitor logs.
• Monitor entry points, alarms, cameras, and/or other assigned systems; report unusual activity and follow established escalation procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, including contacting appropriate personnel or emergency responders.
• Maintain clear, professional communication with facility personnel and Allied Universal leadership while documenting incidents, observations, and shift activities.

Requirements

• At least 2 years of security-related experience.
• Valid New York State Security Guard License.
• At least 21 years of age (18+ for unarmed roles; 21+ for armed roles).
• High school diploma or equivalent.
• Comfortable using a computer or tablet (preferred).
• Customer service experience is preferred.
• Subject to a background investigation and drug screen as a condition of employment.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$23.12 / Hour

Schedule

• Monday: 04:00 AM - 12:30 PM
• Saturday: 04:00 AM - 12:30 PM
• Sunday: 04:00 AM - 12:30 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan to invest in your future.
• Discounts on top brands and services through the Perks Program.