Security Guard - Overnight Concierge

Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity.

About Us

Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn. We provide:

• Gracious hospitality and neighborliness for our residents and families.
• A home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry-leading clinical care.
• Extensive corporate support including a robust training program.

Responsibilities

• Maintain a secure environment for all residents and associates within the building and on the community grounds.
• Greet and monitor visitors and residents coming and going from the building; log all residents and visitors in and out.
• Monitor the inside and outside of the building and the parking lot; report any abnormal findings to the Executive Director or proper authorities.
• Lock doors at designated times according to community protocol; check the security of all doors regularly throughout the night.
• Maintain familiarity with and monitor all emergency and safety equipment including security cameras, phones, and life safety systems.
• Respond appropriately to emergencies by contacting appropriate internal and external parties according to established protocol.
• Assist with disaster management efforts and activities during evacuations (e.g., fires, hurricanes).
• Answer the phone promptly; respond to questions, direct calls, or take messages as appropriate.
• Escort residents and visitors to the parking lot during evening hours as requested.
• Handle leasing inquiries after hours and on weekends, ensuring accurate and timely information is provided to the Director of Sales & Marketing.
• Drive the bus or community vehicle as needed or as scheduled.
• Handle minor maintenance emergencies (e.g., plugged toilets, reset breakers, replace light bulbs).
• Ensure the lobby and administrative offices are vacuumed and kept clean and neat; notify housekeeping if cleaning is needed.
• Interact with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.

Requirements

• High school diploma or General Education Diploma (GED) required.
• One to three months of related experience and/or training, or equivalent combination of education and experience.
• Fire Safety and Basic CPR/First Aid training.
• Valid driver’s license for positions requiring travel between locations or transportation of residents.

Skills

• Basic level of skill with the ability to follow written or verbal instructions.
• Basic technical skills to complete repetitive and well-defined duties.
• Basic knowledge of the organization to answer routine questions.
• Makes standard and routine decisions based on detailed guidelines with little independent judgment.

Benefits

Brookdale offers a full suite of benefits that vary by employment status:

Part- and Full-Time Benefits Eligibility

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits including ID theft protection and pet insurance.

Full-Time Only Benefits Eligibility

• Paid Time Off and paid holidays.
• Company-provided life insurance.
• Adoption benefit.
• Short- and long-term disability.
• Flexible Spending Accounts and Health Savings Account.
• Optional life and dependent life insurance.
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan.
• Tuition reimbursement.

To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with us for at least a year.

Temporary associates are not benefits-eligible but may participate in the company’s 401(k) program.

Physical Demands and Working Conditions

• Standing and walking.
• Sitting.
• Use of hands and fingers to handle or feel; reach with hands and arms.
• Climb or balance; stoop, kneel, crouch, or crawl.
• Talk or hear; ability to lift up to 50 pounds.
• Vision.
• Occasional weekend, evening, or night work to ensure shift coverage.
• On-call as needed.
• Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, and travel.

Brookdale is an equal opportunity employer and a drug-free workplace. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.