Security Guard/Night Concierges

Responsibilities

• Serves as an ambassador for the Community and may execute receptionist, housekeeping and light maintenance responsibilities.
• Greets all visitors in a friendly, courteous, and professional manner.
• Screens and requires visitors to “sign in” at reception desk and manages entry/exit.
• Notifies Residents of visitors and instructs Resident’s visitor according to Resident’s instructions.
• Aids managers with various clerical responsibilities.
• Pages staff wearing beepers, as necessary.
• Hands out maintenance requests forms and passes them onto Environmental Services Director.
• Completes assigned housekeeping and light maintenance tasks as assigned.
• Follows shift task assignments as provided.
• Communicates effectively with Business Office Manager and other staff.
• Immediately advises Business Office Manager, Maintenance Director and General Manager of any changes in physical and/or mental health of Resident immediately as well as any physical plant or other safety emergencies.
• Responds to emergencies as directed and per policy.

Qualifications

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities.
• Prior experience in working with public.
• Requires considerable initiative and judgment.
• Must be able to work flexible hours and participate in holiday activities.
• Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.
• Strong organizational, oral, and written communication skills.
• Experience and ability to handle housekeeping and light maintenance tasks assigned.
• Self-motivated and ability to work with minimal supervision.
• Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
• Customer service orientation.
• A proven team player.
• Physically able to bend and reach.
• Physically able to sit for extended periods of time.
• Physically able to lift up to 40 pounds at times.