Security Guard Enhanced Part Time Customer Service Patrol

About the Role

Life doesn't always follow a fixed schedule. That's why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Guard Enhanced Part Time Customer Service Patrol in Ashburn, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

How This Role Works

• Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you.
• This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities

• Provide customer service to employees, visitors, contractors, and guests at a technology and media location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols of buildings, common areas, parking facilities, and perimeter areas to help identify unusual activity, unauthorized access, or facility concerns.
• Monitor access points and visitor activity in accordance with site procedures, verify credentials as directed, and report access-control concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate contacts according to site protocols.
• Prepare clear and accurate activity reports, incident reports, and shift handoff information while maintaining a professional presence in a fast-paced technology and media environment.

Requirements

• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Ability to lift more than 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.