Security Guard

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve. We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up. Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative. Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community. Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

About the role

Responsible for maintaining a safe and secure environment for staff, patients, visitors, and company assets through proactive security measures, regular patrols, access monitoring, and risk assessments. This role manages security incidents and emergency response protocols, de-escalates potentially disruptive situations, investigates and documents security concerns, and identifies vulnerabilities to support the ongoing safety and security of the clinic.

Responsibilities

• Implement and manage security policies and procedures to safeguard the clinic's premises, assets, and personnel;
• Conduct regular risk assessments and security audits to identify vulnerabilities and address potential threats;
• Deescalate situations that affect personnel and/or patients;
• Manage company process and protocols for security-related incidents and emergencies;
• Investigate and document security incidents, providing detailed reports to management;
• Maintain a secure environment by monitoring and authorizing access for staff, patients, and visitors;
• Patrol premises to ensure security and safety on the property, conduct security checks, and escort visitors and staff as needed;

Requirements

• High School Diploma/GED;
• Valid driver's license;
• 25+ years of age due to insurance requirements;
• Knowledge of: Electronic security systems, access control, and surveillance technologies;
• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices;
• One (1) year of experience in a similar position preferred;

Qualifications

• How can you set yourself apart from other applicants?

Skills

• Experience in law enforcement;

Benefits

• Full time benefits include: Medical, dental, vision insurance;
• Discounted orthopedic care at ROCPaid time off and holiday pay;
• Extended sick leave;
• 401(k) plan contributions with no match required;
• EAP, disability and life insurance;
• Health and fitness program;
• Coffee shop onsite (main location)

Dependent on Position:

• Continuing education funds / certification reimbursement;
• Relocation assistance (for eligible roles);
• Productivity bonuses or incentive compensation (for eligible roles);
• Student loan repayment (for eligible roles);