Security Guard

Responsibilities

• Managing the main lobby or gatehouse: verifying identity of residents, checking in guests/vendors against authorized lists, preventing unauthorized entry.
• Patrol & Inspection: conducting regular rounds of the property, including hallways, stairwells, parking garages, and perimeters, to check for open locks, fire hazards, or suspicious activity.
• Surveillance Monitoring: actively watching CCTV feeds and responding to alerts from motion sensors or intrusion alarms.
• Emergency Response: acting as a first responder for medical emergencies, fire alarms, or domestic disturbances until police or EMS arrive.
• Resident Services: handling package deliveries, answering tenant inquiries, and sometimes assisting with lockouts or minor facility issues.
• Reporting: maintaining a daily "Shift Log" and writing detailed "Incident Reports" for any unusual occurrences, thefts, or safety breaches.

Qualifications

• Valid Security Officer Registration Act (SORA) license (requires 24‑hour training course, fingerprinting, and background check).
• Minimum age 18 years old (21+ for armed positions).
• High school diploma or GED equivalent.
• U.S. citizen or legal resident with no disqualifying criminal history (felonies or certain thefts).

Skills

• Communication: ability to de‑escalate conflicts (e.g., noise complaints) and speak professionally with residents.
• Punctuality: essential for 24/7 residential posts to avoid leaving a building unsecured.
• Physical Fitness: capable of standing for long periods and walking several flights of stairs during patrols.
• Computer Literacy: familiarity with digital logs, visitor management software, and camera systems.