Security Guard

Company Overview

John Soules Foods is a thriving family‑owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Based in Tyler, Texas, the company is a leading national producer of ready‑to‑eat and ready‑to‑cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA. It serves a broad portfolio of great‑tasting, high‑quality products sold throughout the US via retail, food‑service distributors, and restaurants. National customers include Walmart, Costco, Sam’s Club, Sysco, and HEB. Established in 1975, the business is now in its second generation of family leadership, employs over 2,000 individuals, and has annual sales of approximately $1 billion with manufacturing facilities in Gainesville, GA; Valley, AL; and its headquarters in Tyler, TX.

Job Summary

The Security Guard ensures the safety and security of personnel, visitors, and property. This role serves as the first point of contact for guests and employees, requiring exceptional customer service and professionalism. Responsibilities include patrolling premises, controlling access, monitoring for safety hazards, maintaining visitor logs, handling deliveries and exports, managing the admittance process, and responding to incidents and emergencies.

Key Responsibilities

• Patrol indoor and outdoor areas of the facility.
• Control access to the site and manage the admittance process.
• Monitor for safety hazards and report them.
• Maintain accurate visitor logs and manage deliveries and exports.
• Respond to incidents and emergencies promptly.
• Provide courteous assistance to visitors, vendors, and employees.
• Perform other related duties as needed to meet organizational needs.

Qualifications

Minimum Qualifications (Required):

• Excellent verbal and written communication skills.
• Ability to maintain composure in high‑pressure situations.
• Proficiency in English.
• Working knowledge of or willingness to learn security operations and procedures.
• Strong interpersonal, problem‑solving, and customer‑service skills.
• Attention to detail and excellent attendance.
• Ability to handle potentially difficult situations in a fast‑paced environment.
• Willingness to work overtime, including weekends, as needed.
• Active Level 2 Guard Card from the State of Texas with recent experience (within the last 6 months).

Preferred Qualifications:

• Prior security or law‑enforcement experience.
• CPR or First Aid certification.
• Familiarity with visitor‑management systems and access‑control tools.
• Bilingual ability (English/Spanish).

Work Environment

The position is performed both indoors and outdoors in various weather conditions, including rain, heat, and cold. The role involves frequent interaction with visitors, vendors, and employees and requires the guard to remain alert and attentive while stationary or patrolling.

Physical Demands

The job requires regular standing and walking for extended periods, lifting up to 25 lb, occasional moving of items up to 50 lb, and occasional sitting. The guard must use hands for tasks, reach with arms, and communicate verbally. Visual acuity is required for surveillance and reading reports/logs, including close, distance, color vision, depth perception, and the ability to adjust focus quickly in emergencies.

Benefits

• Vacation
• Sick days
• Medical, dental, and vision benefits
• 401(k) with company match
• Telemedicine
• Onsite clinic – Tyler and Valley
• Free annual health screening
• Short‑term and long‑term disability
• Life insurance

Schedule

The typical working hours vary depending on the schedule offered, with a 45‑minute lunch. Overtime, including weekends, may be required.