Security Guard

Primary Duties And Responsibilities

• Maintains a safe, secure, and welcoming environment for clients, staff, visitors, and community members.
• Maintains a visible presence, monitors for safety and security concerns, responds appropriately to incidents, and documents unusual or unsafe activity.
• Monitors facility access and ensures clients, visitors, and staff follow established entry procedures.
• Maintains required security logs, incident reports, and other documentation.
• Maintains restricted access or trespass documentation in accordance with organizational procedures.
• Helps ensure facility rules and safety procedures are followed consistently and respectfully.
• Responds to medical emergencies, fire alarms, evacuations, and other emergency situations in accordance with established procedures.
• Communicates effectively with program staff and supervisors regarding safety, security, and client concerns.
• Maintains professional, respectful, and appropriate interactions with clients, staff, and visitors.
• Protects organizational property and helps identify and report theft, damage, or unauthorized activity.
• Assists with opening and closing security procedures, when assigned.

Additional Tasks and Responsibilities

• May be required to work extended hours or remain on duty beyond the scheduled shift as needed to support facility operations and security coverage.
• Attends required training, including mental health awareness, first aid/CPR, deescalation, emergency response, and other safety-related training.
• Participates in emergency preparedness activities, drills, and exercises.
• Provides security coverage in different areas of the facility as needed.
• Assists with other safety and security-related tasks as directed by the Supervisor.

Qualifications

• Valid Arkansas security officer license/registration required.
• Prior security or related experience preferred.
• Experience working with vulnerable or diverse populations preferred.
• Strong communication, observation, conflict management, and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Ability to use verbal deescalation and conflict resolution techniques.
• Ability to exercise sound judgment and make appropriate decisions.
• Ability to follow security procedures and organizational policies.
• Basic computer skills and ability to complete incident reports and required documentation.
• Ability to work independently and effectively with staff and supervisors.

Physical Demands

• The Security Officer must be able to stand and walk for extended periods, patrol the facility and surrounding areas, climb stairs, and respond promptly to safety and security concerns.
• The position may require lifting and carrying items weighing up to 20 pounds.
• The role may involve working indoors and outdoors and being exposed to varying environmental conditions.
• The employee must also be able to use a computer, telephone, and other basic office equipment as needed.

Work Schedule

Primarily in-person from 3000 Springer Blvd, Little Rock, AR. Dates/Times: Monday-Friday, between 7:00am-2:30pm CST.

Benefits

• Medical, dental, and vision coverage options for the employee and eligible dependents.
• Company-provided Basic Life/AD&D & Short/Long-Term disability.
• 401(k) Retirement plan with employer match.
• Generous Vacation, Sick, and Personal leave 10 Observed holidays.

Background Checks

A background check (including a criminal records check) must be completed as part of the hiring process. Failure to satisfactorily complete the background check may affect application status or applicants' employment status.