Security Guard

Mission Statement

For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

About the Role

The overall responsibilities of the Security Guard include greeting and screening customers seeking services and maintaining the premises secured at all times. Responsible for the safety and security of patients, staff, and visitors. Is alert and aware of all activities within designated area around post or on monitor. Carries out all instructions of the supervisor and/or policies and directives issued by the Administrator of Security Services.

Key Essential Functions

• Protect company’s property and staff by maintaining a safe and secure environment as assigned.
• Absist visitors entering any facility and ascertain that they are following the rules and regulations.
• Touring buildings to guard against fire, damage, theft or destruction and to protect clients, visitors and employees against violators.
• Observe for signs of crime or disorder, investigate and make proper notifications.
• Notify Supervisor of any incidents and report in detail in a timely manner. Notify Buffalo Police when necessary.
• Rendering aid to accident victims and arranging medical attention as necessary.
• Notify the security base when leaving post of duty for personal necessity (which will not exceed 15 minutes) or meal period as assigned.
• Keep informed of changes in rules and regulations.
• Monitor CCTV.
• Patrol regularly the perimeter of post assigned.
• Be visible and vigilant at all times. Maintain order.
• Demonstrate accurate, clear and timely verbal and written communication.
• Crisis de-escalation and principles of behavior management and/or physical restraint.
• Report and/or correct safety and security violations encountered during patrols/checks.
• Take proactive measures to mitigate thefts, disturbances, and other criminal incidents on facility property.
• Check to ensure that visitors and staff members are wearing proper identification badges/passes.
• Perform productive security patrols/checks of the facility, and perimeter.
• Recognize conditions which are or will compromise the security of the organization and take immediate actions to mitigate.

Requirements

• High School Diploma required.
• Ability to operate the CCTV.
• Familiarity with the immediate community and ability to identify and deal with security problems.
• Ability to read and write order to make log entries; to follow written work schedules and to write incident report as necessary.
• Ability to write legibly reports, use a portable radio, and use judgment that is sound and proper when addressing emergencies.
• Be able to write and communicate effectively with all levels of staff and visitors.
• Basic computer literacy.
• Ability to maintain good work and personal habits.
• General knowledge of organization, community and/or social service resources and programs.
• Show Courtesy Professionalism and Respect.
• Be fit for duty at all times, except when on sick report.
• Maintain a professional appearance at all times.
• Be punctual when reporting for duty.
• Must have a valid/maintain NYS Security License.
• Attend the annual mandated NYS security training.

Why Join Us?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.