Security Event Associate (Fall/Winter Events)

About the role

A Security Event Associate at the Chicago Botanic Garden serves visitors, members, and staff by maintaining the safety and security of property, personnel, and collections. This is accomplished through patrols, emergency response, standing on post, observation, reporting, and working closely with Garden staff, local law enforcement, and emergency response personnel. Security Event Associates will be posted in various Garden locations to keep visitors safe for fall/winter events along a lighted trail on the main island, the gatehouse, or assigned to assist in vehicle traffic control. All shift posts are located outside. This is a seasonal position for fall/winter events in the evenings.

Responsibilities

• Maintain the safety of visitors, employees, and property at the Garden while enforcing Garden rules and regulations
• Provide information and assistance to visitors in a pleasant, professional manner
• Work closely with Visitor Services to provide the best information and service for visitors
• Assist with providing emergency first aid to employees and visitors
• Prepare accurate and clear reports of accidents, illness, theft, vandalism, or any other unusual occurrences with immediate notification to Security Management
• Perform responsibilities specific to each post as assigned for the event
• Perform patrols including buildings, islands, gardens, and other Garden property
• Control traffic whenever needed
• Make appropriate Security Department operating and safety checks
• Pick up and deliver persons and materials as needed
• Assist Security Management in other areas as directed

Qualifications

• Minimum of one year experience in customer service
• Security customer service experience preferred
• High school diploma or equivalent
• Excellent oral and written communication skills
• First aid and CPR training preferred
• Availability to work evening shifts on both weekdays and weekends from October 5 through 25, 2026, for Night of 1,000 Jack-o'-Lanterns
• Preference for continued availability to work shifts during Lightscape, from November 4, 2026, through January 3, 2027 (Note: There will be Lightscape incentive pay for working this event based on number of shifts.)

Physical Demands

• Exposure to outdoor environments and often varied weather conditions
• Ability to lift and carry 25 pounds
• Frequent walking and standing

Benefits

Resource employees of the Chicago Botanic Garden are eligible for the following benefits: Wellness initiative benefit, Employee Assistance Program (EAP), Retirement plan, Garden membership at Household Plus level (free to employees), Discounts to Garden Shop, Cafe, and Garden-sponsored educational classes, and Employee events such as Orchid show, Night of 1,000 Jack-o'-Lanterns, and Lightscape employee & friends preview night.

This response is AI-generated, for reference only.