Security Engineer

This is a hybrid position located in Westlake, OH.

About the role

This role will support the delivery and continuous improvement of our cybersecurity solution and offerings while also assisting with cybersecurity product evaluations, internal security initiatives, and customer advisory services. The position is customer-facing and hands-on, involving technical discovery interviews, cybersecurity assessments, audits, advisory discussions, and the evaluation and testing of cybersecurity tools, controls, and platforms used both internally and by customers.

The ideal candidate is curious, organized, technically capable, and comfortable working directly with customers, engineers, and leadership.

Why You’ll Love Us

We are a collaborative environment and supportive of one another, providing flexibility when needed. As lifelong learners, we prioritize promoting from within to offer team members opportunities for internal mobility and growth.

Benefits

• Competitive compensation plan
• Paid holidays and PTO
• Discretionary bonuses
• 401K with company match
• Medical, dental, and vision insurance
• Life, short-term disability (STD), and long-term disability (LTD) insurance
• Inclusive benefits and perks

About Us

DataServ/xFact offers a collaborative, mission-driven workplace where technology supports real people and real outcomes. With nearly 40 years of experience and a growing footprint in the public sector, our teams work together to build practical, innovative solutions that matter. We value trust, clarity, and impact—and give employees the opportunity to do meaningful work, grow their skills, and contribute without unnecessary complexity.

Responsibilities

• Cybersecurity Solution Support and Delivery:
  • Participate in and help lead customer-facing discovery meetings, including Technical Discovery Interviews and Key Stakeholder Interviews.
  • Perform cybersecurity assessments and audits aligned to frameworks such as CIS Controls, NIST, and regulatory or audit requirements relevant to customers.
  • Document findings, risks, gaps, and recommendations clearly and consistently within Copilot assessment workbooks and reporting tools.
  • Support ongoing Copilot customer engagements, including follow-up meetings, QBR preparation, and remediation tracking.
• Customer Discovery & Advisory:
  • Conduct technical and operational discovery with customers to understand environments, tools, processes, and risks.
  • Advise customers on cybersecurity best practices, control maturity, and practical improvement paths.
  • Collaborate with engineers and leadership to align recommendations.
  • Support audit-readiness and compliance discussions, including evidence gathering and control validation when required.
• Cybersecurity Product Evaluation & Testing:
  • Assist with evaluation, testing, and comparison of cybersecurity tools and platforms, including endpoint protection, MFA, vulnerability management, SIEM, backup, and network security tools.
  • Document findings from product testing, including strengths, weaknesses, operational overhead, and customer fit.
  • Support proof-of-concept activities and internal testing of new cybersecurity technologies and controls.
  • Help maintain internal standards and reference architectures for recommended cybersecurity solutions.
• Internal Cybersecurity Support:
  • Assist with internal cybersecurity initiatives, including control validation, tool tuning, policy alignment, and process improvement.
  • Support internal risk assessments and security reviews as needed.
  • Contribute to internal documentation, standards, and playbooks used by the cybersecurity and engineering teams.
  • Stay current on cybersecurity threats, trends, and best practices, sharing relevant insights with the team.

Requirements

• 1-3 years working as a cybersecurity professional, or relevant experience.
• Relevant certifications or progress toward them (Security+, SSCP, CISSP Associate, etc.).

Skills

• Experience with CIS Controls, NIST CSF, or similar frameworks.
• Exposure to K-12, municipal, or regulated environments.
• Familiarity with Microsoft 365 security tools (Entra ID, Defender, Purview, etc.).
• Experience assisting with security tool evaluations or proof-of-concepts.
• Experience or strong interest in cybersecurity assessments, audits, or advisory work.
• Strong documentation and organizational skills.
• Comfort participating in customer-facing meetings and discussions.
• Analytical mindset with attention to detail.
• Ability to work independently while collaborating closely with a team.
• Excellent written and verbal communication skills, effective with both technical and non-technical audiences.
• Strong competency in strategic planning and business development.
• Strong problem-solving skills.
• Service-oriented with a strong desire to support and mentor.

Qualities We Seek

• Team player
• Motivated and self-disciplined
• Professional and detail-oriented
• Flexible in a fast-paced environment
• Works independently with minimal supervision
• Exhibits strong work ethics
• Handles demanding situations and timelines
• Organized and responsible/dependable
• Willing to receive and provide feedback to improve performance
• Supportive with a strong desire to mentor