Security Dispatcher

About the role

Kamehameha Schools, Kapalama Campus is hiring for Security Dispatchers to join the Kapalama Security Team. This is a Temporary position, with potential for up to 40 hours a week based on needs.

Responsibilities

• Receives calls for emergency and non-emergency security services for students, faculty, staff, and visitors, and dispatches necessary units.
• Dispatches necessary units as needed in accordance with established procedures.
• Gathers, organizes, and documents information into a computer system.
• Maintains effective and efficient communications with the security department patrol officers and outside emergency responders, law enforcement officers, and the general public.
• Makes telephone notifications and performs computer data queries for patrol officers and authorized Operations Support staff.

Requirements

• High School Diploma/GED.
• 6 months of work experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
• Ability to work a flexible schedule including evenings and weekends.
• Demonstrate clear and concise written and oral communication skills.
• Ability to hear alarms and other auditory warning devices.
• Ability to multi-task and remain calm under stressful conditions.
• Ability to type a minimum of 25 words per minute.
• Demonstrate working knowledge of standard office equipment (computer, copier, fax machine) and computer programs, i.e. Word, Excel & Outlook.
• Valid driver’s license.

Preferred Qualifications

• Security experience in a K-12 school environment.
• Minimum of 1 year work experience in security, police or emergency related work environment.
• Associate of Arts degree in a security, law enforcement, emergency management, or closely related field.
• Good interpersonal skills to effectively relate with staff, parents, students and the general public.
• Safety training in OSHA rules and regulations.

Physical And Mental Requirements

• Frequently sits, performs desk-based computer tasks, writes by hand, stands, walks and lift/and/carry, push and/or pull objects that weigh up to 25 pounds.
• Occasionally twists, bends, stoops, squat, kneel, crawl, climb, reach or work above shoulder, or grasp firmly.
• Frequently views multiple video display terminals for extended periods of time and uses near and far vision to read documents and computer screens.

Working Conditions

• Work is generally performed in an office environment, but at times may be outdoors.
• Work assignments may be conducted 24 hours/day, 7 days/week.

Pay And Benefits

Based on the compensation range provided below, salaries are commensurate with job-related experience, skills and competencies, education, internal equity, length of work year, and other organizational needs. At Kamehameha Schools (KS), we recognize that compensation is just one facet of a fulfilling employment experience. Our commitment lies in fostering a positive work environment and equipping employees with the necessary resources to excel every day. Our Total Rewards Program embodies KS's dedication to the physical, mental, and financial well-being of our employee ʻohana. Explore our comprehensive Benefits Summary for more information.