Security Control Room Operator

About the role

As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

Responsibilities

• Provide rapid response in critical situations
• Read and write detailed reports
• Enforce customer procedures, regulations and standards
• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property

Qualifications

• Preferred experience as Command Center Dispatch/Operator OR High Volume Call Center
• Authorized to work in the U.S.
• Able to provide documentation of HS Diploma or GED
• Able to ace (and pass) an extensive screening process
• Strong report writing skills
• Good eyesight and excellent abilities to maintain focus
• Strong proficiency with technology
• Security, Military, or Law Enforcement experience is a plus
• Ability to obtain a Class D Security License

Schedule

Must have open availability for any shift.

Pay

Competitive hourly wage of $23.50/HR (DailyPay is available for GardaWorld employees!).

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost