Security Awareness Program Analyst

Position Overview

We are seeking a Security Awareness Program Analyst to join an IT Communications and Security Awareness team. This role will support, operationalize, and advance a phishing awareness program and related reporting initiatives. The ideal candidate will work with internal stakeholders and third-party vendors to manage security awareness campaigns, phishing simulations, and data analysis. This individual will help drive reductions in cyber risk through education and awareness initiatives while providing insights to executive leadership through data visualization.

Responsibilities

• Support operational and tactical activities that contribute to the overall Security Awareness strategy.
• Manage and enhance the phishing awareness program and associated campaigns.
• Collaborate with internal teams and external vendors to coordinate program activities and deliverables.
• Represent the Security Awareness team in cross-functional and vendor meetings.
• Research, evaluate, and adapt security awareness content, programs, and materials.
• Stay current with emerging trends, technologies, and best practices related to phishing prevention and cybersecurity awareness.
• Assist in the evaluation and management of vendor relationships.
• Monitor, analyze, and report on program metrics and organizational data to measure effectiveness.
• Transform complex data into clear visualizations and executive-level presentations.
• Identify opportunities to reduce cyber risk and improve user security behaviors.
• Troubleshoot program challenges and recommend solutions.
• Implement process improvements and task automation initiatives.
• Manage program timelines, milestones, and deliverables while communicating status to stakeholders.
• Maintain service level agreements and identify opportunities for improvement.
• Ensure program activities align with applicable regulations, standards, and compliance requirements.

Required Qualifications

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship.
• 2+ years of related experience.
• Experience administering or contributing to an IT Security Awareness program.
• Proficient with data analysis using Excel, including features such as pivot tables, VLOOKUPs, and macros.
• Experience with transforming data analysis into visual storytelling for leadership audiences.
• General understanding of cybersecurity principles and information technology practices.
• Experience planning projects, coordinating activities, and communicating project status.
• Experience contributing to the development of a team’s standards, processes, and procedures.
• Must be committed to handling information with discretion and confidentiality.
• Commitment to incorporating security and compliance in all decisions and daily job responsibilities.

Preferred Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Communications, or a related field.
• Experience with or key understanding of managing a vendor to expectations outlined in a statement of work.
• Experience operationalizing a large, complex program.
• Experience working cross-functionally with other IT teams, business teams, and vendors.
• Familiarity with security awareness platforms and phishing simulation tools.
• Experience creating executive dashboards and reporting within data visualization tools.

Work Environment

This position will allow for a remote work schedule. Semi-annual travel to company headquarters in St. Louis may be required for in-person meetings.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• Employee Stock Purchase Program (ESPP) and 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for Consultants that can address questions around benefits and other resources.
• Access to a certified Career Coach.