Security Associate - Part Time

Responsibilities

• Maintain a safe and secure environment for guests, associates, visitors, and hotel assets through proactive security measures and regular property patrols.
• Monitor and respond to security and safety incidents, including emergencies, suspicious activity, disturbances, injuries, and guest concerns, using sound judgment and de-escalation techniques.
• Conduct routine inspections of guest areas, public spaces, parking facilities, restricted areas, doors, locks, emergency exits, and life-safety equipment to identify and address potential risks.
• Operate and monitor security systems, including CCTV, alarms, access control systems, radios, and other security equipment to ensure property protection.
• Investigate incidents and document findings by gathering information, reviewing surveillance footage, interviewing involved parties, and preparing accurate, detailed reports.
• Support emergency preparedness and response efforts, including fire alarms, evacuations, severe weather events, medical emergencies, and coordination with law enforcement and emergency responders.
• Provide exceptional guest service and operational support by assisting guests with directions and escorts, managing lost and found items, handling package deliveries, and supporting hotel operations as needed.

Requirements

• High school diploma or equivalent preferred; previous experience in security, hospitality, guest services, military, law enforcement, or public safety preferred.
• Excellent verbal, written, and interpersonal communication skills, with the ability to interact professionally with guests, associates, and emergency responders.
• Ability to remain calm under pressure, exercise sound judgment, and effectively manage multiple priorities in emergency or high-stress situations.
• Strong report-writing and documentation skills, including the ability to prepare clear, accurate, and objective incident reports.
• Basic computer proficiency and the ability to learn and operate CCTV, access control, incident reporting, and other security systems.
• Demonstrated commitment to professionalism, confidentiality, teamwork, and exceptional guest service, with the ability to work both independently and collaboratively.
• Ability to perform the physical requirements of the role, including extended standing/walking, climbing stairs, and lifting up to 50 pounds.

Benefits

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted On-Site Self-Parking
• 401(k) employer match
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
• Health and Benefit packages are available for full-time associates

Pay

Hourly Pay Rate: $17-$19, based on experience

Schedule

Part Time