Security Associate - 3rd Shift

At Carvana, we believe buying a car the old-fashioned way sucks — so we're rewriting the playbook. We're the vending machine people, built on purpose, and just getting started. We're looking for people who thrive in an environment of impactful change, where team spirit, passion, and creativity drive innovation and data-driven decisions.

About The Team And Position

Our Safe & Secure team is the heartbeat of every Carvana location. You're the people we trust to protect our associates, our customers, and the thousands of vehicles that flow through our gates every day. This is a boots-on-the-ground role where you'll be the reason our site stays open, safe, and moving, regardless of weather or conditions. From clearing snow during a winter storm to running heat-safety protocols in July, you'll own the perimeter, build relationships, and step up when needed.

Hourly position, reporting to your Safe & Secure Functional Lead or Manager.

Responsibilities

• Lead with a service-first mindset in every interaction.
• Live the Carvana values and ensure they're felt by everyone you work with.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Communicate clearly and calmly, ensuring no signals are missed.
• Use our Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
• De-escalate situations and collaborate with partners to resolve issues.
• Run point at the gate using the Safe & Secure App (SAS App) and RFID tech to enforce ingress/egress procedures.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Respond to emergencies with first aid, CPR, and AED training when needed.
• Know emergency protocols to act decisively when seconds count.
• Keep the site operational in any weather — snow removal in winter, heat-safety protocols in summer.
• Drive a safety-first culture by spotting hazards, running safety audits, and reinforcing best practices.
• Scan thousands of vehicles daily to maintain operational flow using mobile rover tech and manual handheld scans.
• Cover ground, including walking to restricted or hard-to-access areas of the lot.
• Run vehicle location research and deliver detailed reports to leadership.

Key Metrics

• Unit Loss Rate versus Plan
• Safe & Secure App Execution
• Inventory Control/Accuracy and Tracking
• Safety Incident Performance

Requirements

• 1–2 years in a customer service environment
• Strong verbal and written communication skills
• Track record of solid decision-making in a complex, fast-moving environment
• Ability to build strong working relationships and connect with people quickly
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting
• Ability to handle conflict in a positive, productive way
• Must be able to read, write, speak, and understand English
• Must be at least 18 years of age
• This position is designated as a safety-sensitive position
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing, and/or pulling
• Must work in environments that may be cold, hot, noisy, wet, and have fumes or odors due to vehicle maintenance
• Requires excellent visual acuity and manual dexterity
• Requires use of safety equipment (e.g., face shield, goggles, non-slip shoes, gloves, mask, protective garments)
• Requires frequent driving and computer data entry
• Must adhere to regular and predictable attendance

Preferred Qualifications

• Familiarity with CCTV, RFID, Card Access, or other Safe & Secure technology
• Previous experience supporting an OSHA/Safety Team program
• Experience with crisis prevention and/or response plans

Benefits

• Full-time hourly position with a competitive wage
• Medical, Dental, and Vision benefits
• 401(k) with company match
• Student loan support
• Vehicle discounts
• Pet benefits
• Wellness program for physical and mental health
• Opportunities to grow skills and share knowledge across the organization
• Promote-from-within culture with a startup feel

Pay

$17 hourly

Schedule

Tues-Sat 10PM-6:30AM (Open availability highly preferred)

The facility is a 24/7 operation, and gates must be manned at all times.