Security Assistant

About the role

This position serves as the Security Assistant for Police Service within the John J. Pershing VA Medical Center (Veterans Health Administration). The primary purpose is to monitor physical security equipment and systems.

Qualifications

Applicants must meet all requirements by the closing date of this announcement: 10/27/2026. This is a GS-05 grade level position. Qualification can be met through one of the following paths:

Specialized Experience (GS-04 equivalent)

• One full year of specialized experience equivalent to the GS-4 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Security Assistant.
• Specialized experience includes:
  • Use of various computer/automation systems
  • Computer skills in data entry, compiling information, preparing and submitting reports, and database maintenance and management
  • Maintaining confidentiality of information, both electronic and print
  • Communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing
• Applicants must clearly indicate the nature of duties and responsibilities in each position and the number of hours per week spent in such employment.

Education

• Successful completion of four (4) years of education above the high school level.
• Education must have been obtained in an accredited business, secretarial, or technical school; junior college; college; or university for which high school graduation (or equivalent) is the normal prerequisite.
• One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college/university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
• Transcripts must be submitted with the application; education cannot be credited without documentation.

Combination of Education and Experience

• Equivalent combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements.
• Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement.
• If using education combined with specialized experience to qualify, a copy of your transcript is required.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements and Work Environment

• The work is typically sedentary in nature; however, there may be some walking, standing, bending, and carrying of light items such as papers, books, and small parts.
• No special physical demands are required to perform the work.
• Working off-tours, rotating shifts, or regular overtime may be required.
• The work environment involves everyday risks or discomforts which require normal safety precautions typical of offices, meeting rooms, and training rooms.
• The work area is adequately lighted, heated, and ventilated.

Responsibilities

Physical Security Support:

• Monitors and responds to alarms
• Traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations
• Determines when to dispatch law enforcement or other personnel to investigate
• Maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities
• Prepares completed reports
• Issues and retrieves government-issued keys and/or identification cards
• Maintains accountability of Police Officer badges issued and all associated logs

Communications:

• Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services
• Maintains contact with law enforcement units
• Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits
• Coordinates with various federal, state, and local law enforcement officials for coordination of emergency situations
• Operates a variety of communications equipment, telephones, and computer systems to support both routine and emergency operations

Operations Support:

• Performs system checks on a variety of equipment used in the dispatch center
• Troubleshoots systems when problems arise and resolves issues whenever possible
• Conducts equipment inventories and completes records and other logs
• Enters, updates, and retrieves information from a variety of computer systems/databases
• Uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations
• Enters or updates regional and national records
• Compiles and prepares reports related to events occurring in the operation of the police control center
• Completes vehicle registration tasks and issues decals and permits

Performs other related duties as assigned.

Schedule

Full-Time, 12-hour shift: 6:00 am – 6:00 pm.

Position Description Title/PD#: Security Assistant/PD00220A