Security Assistant

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 07/20/2026. You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: the use of various computer - automation systems; computer skills in terms of data entry - compiling information - preparing and submitting reports - and database maintenance and management; maintaining confidentiality of information - both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing.
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial or technical.
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement.

Duties

This position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems. Major duties and responsibilities include:

• Physical Security Support: monitors and responds to alarms; traces access patterns; programs; assigns or removes user permissions; and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates - times - and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs.
• Communications: monitors and receives routine and emergency calls from a variety of sources that need police - fire - medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications - radio dispatches - telephone calls - and other emergency communication circuits; coordinates with various federal - state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment - telephones and computer systems to support both routine and emergency operations.
• Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters - updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits.

Work Schedule

Works rotating shifts - weekdays - weekends - nights & holidays

Position Description/PD#: Security Assistant/PD99858A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized