Security Analyst [SK-14257]

About the role

Aquent is partnering with a leading financial services organization to secure its vast digital landscape. This role offers the opportunity to protect critical information and ensure seamless access for a massive user base, directly impacting the security posture and operational efficiency of the organization.

As part of a diversified Identity and Access Management (IAM) team, you will manage user access, ensure compliance, and improve security processes, contributing to the organization’s resilience and integrity.

Responsibilities

• Perform day-to-day security administration of systems and user IDs, including creation, deletion, modification, and password resets across all supported technologies.
• Process Leave of Absence (LOA) and Return to Work (RTW) requests, ensuring timely and accurate access removal for terminated personnel to maintain robust security.
• Provide advanced support to the service desk, resolving escalated access-related issues that require specialized expertise.
• Identify, recommend, and implement improvement initiatives to simplify and automate security administration processes, enhancing efficiency and accuracy.
• Proactively notify management of concerns raised by requestors and anticipate potential escalations to ensure smooth operations.
• Ensure strict adherence to all Security Administration Standard Operating Procedures, notifying management of discrepancies in Job Aids for timely updates.
• Participate in projects and initiatives supporting regulatory requirements, audits, and broader access management directives.
• Collate statistical data as requested to support operational and risk metrics for the Identity and Access Management team.

Requirements

• 1-3 years of experience in Security Administration or equivalent experience.
• Thorough understanding of various Identity & Access Management concepts.
• Working knowledge of identity and access management tools, operating systems, directory services, and remote access technologies.
• Strong customer-centric approach with exposure to handling customer inquiries, particularly in a helpdesk or support environment.
• Excellent customer handling skills.
• ITIL certification is mandatory.

Desired Skills

• Strong organizational skills.
• Self-motivated with a proactive approach to problem-solving.
• Experience in developing and publishing compliance dashboards.
• Excellent proficiency in spreadsheet software.

Benefits

• Health benefit contributions.
• Retirement plans with match.
• Flexible spending accounts.