Jobs · Information Technology · Massachusetts

Security Analyst

WHOOP · Boston, MA · 3 mo ago
On-siteInformation Technology$70k–$110k/yrFull-time

Responsibilities

  • Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners.
  • Maintain operational visibility across the security environment by monitoring and managing the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner.
  • Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms.
  • Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis.
  • Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials.
  • Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives.
  • Help identify gaps in logging, telemetry, or investigation workflows across security platforms.
  • Assist with threat hunting and security investigations using data from SIEM and other security tools.
  • Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities.
  • Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution.
  • Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures.
  • Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows.
  • Maintain documentation for incident response procedures, investigation workflows, and operational playbooks.
  • Participate in the security team’s on-call rotation to support investigation and response activities when needed.

Qualifications

  • 3+ years of experience in security operations, incident response, threat detection, or a related cybersecurity role.
  • Experience investigating security alerts or suspicious activity across environments such as endpoint, identity, cloud, or SaaS systems.
  • Experience triaging and managing security investigation workflows, including ticket queues or incident tracking systems.
  • Familiarity with SIEM platforms, log analysis, and security monitoring tools.
  • Understanding of common attacker techniques and frameworks such as MITRE ATT&CK.
  • Experience working with security tools such as EDR platforms, identity systems, cloud logging platforms, or similar technologies.
  • Familiarity with modern AI-enabled tools used in enterprise environments and an understanding of risks associated.
  • Experience improving security operations through automation, scripting, or responsible use of AI to increase operational efficiency.
  • Strong analytical and investigative skills with the ability to evaluate security events and determine potential impact.
  • Ability to coordinate investigations across multiple teams and communicate findings clearly to technical and non-technical stakeholders.
  • Strong written documentation skills for incident records, investigation notes, and operational procedures.
  • Relevant security certifications such as Security+, CySA+, SSCP, GSEC, or GCIH are a plus.

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