Security Ambassador - 1st Shift (Mon-Fri 6:30am-3pm)

Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors.

Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful.

Creates and maintains a positive image as initial point of contact for patients, visitors, and staff.

Knowledge, Skills, And Abilities Required

• Exemplary customer service and communication skills
• Demonstrated strong problem-solving ability
• Ability to remain calm in stressful situations and to multitask as needed
• Reliable and flexible

Minimum Job Qualifications

• A high school diploma or GED
• At least one year of customer service experience (preferably two years in healthcare or hospitality)
• The ability to pass an initial and annual criminal background check
• Certification in CPR/AED/First Aid, which will be provided, along with excellent communication skills, a friendly and service-oriented attitude, and preferably multi-language abilities

SUPERVISORY RESPONSIBILITIES

None

Patient Contact

Indirect contact for non-care providing purposes.

PAY

$40,000.00 - $44,200.00