Security Account Manager - Financial Client

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Qualifications (must Have)

• A high school diploma or equivalent
• Former / retired police officer
• Licenses required by state and/or local laws and regulations
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Two (2) years of experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Effective communication skills with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay

• $125,000 / year

Schedule

• Licensed by the New York State Department of State

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.