Section Supervisor

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

We're Looking For

We are seeking a passionate Section Supervisor to ensure the provision of quality services in the Work Adjustment Training (WAT) program in the Employment Related Services department, providing coverage on-site and for community enclaves as assigned.

Key Responsibilities

• Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed
• Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and comply with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH) requirements
• Cookordinate information and contribute to the successful resolution of challenges
• Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team members
• Ensure the confidentiality of written, verbal and electronic communications pertaining to members, staff, families of consumers and agency operations
• Demonstrate and maintain professional, respectful, productive working relationships with all agency departments, staff, board members, funding sources, individuals receiving services, families utilizing or enquiring about services, customers and the community
• Help develop and implement Recovery Vision
• Adhere to the philosophy of normalization
• Attend staffing's on assigned caseload, presenting information in a professional manner while actively involving individual and other members of the team
• Facilitate staffings as assigned, making certain that all documentation is completed according to State of Arizona and CARF standards
• Document daily progress notes, contact notes, no-bill notes, transportation notes and/or incident reports as needed
• Review records of assigned individuals, including funding source guidelines
• Provide assistance and coverage during staff shortages as needed
• Ensure the accurate completion of administrative tasks to include monthly summaries, attendance, member timesheets, shippers, inventory reports and workstation billing
• Attend meetings and actively participate in internal and external committees
• Perform special projects and committee tasks when applicable

Qualifications

• Requires a high school diploma or GED (General Equivalency Diploma)
• Must have 1 year of experience in behavioral health, rehabilitation or employment services
• Satisfactory work record as determined by the People First/Human Resources Department
• Successful completion of Copa’s training program
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire. (If a Good Cause Exception is required, this must be taken care of BEFORE hire date.)
• Successfully complete a pre-employment drug screening
• TB Test clearance required at the time of hire and annually
• Must be an authorized driver, which includes a valid AZ Driver’s License, state minimum insurance coverage and ability to meet and maintain Copa’s acceptable driving requirements

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.