Secretary/Unit Clerk

About the role

The unit secretary provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.

Responsibilities

• Perform duties of receptionist including sorting and distributing mail, answering and routing phone calls, greeting and directing visitors, and other clerical duties.
• Enters treatment information into the MIS.
• Initiates, maintains, and completes the medical record.
• Aids in other data-related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
• Prepares meeting agendas and minutes as requested.
• Maintains accurate treatment statistics, including treatment dates, hospital dates, no-shows, and information on absences.
• Provides reports to the nurse manager or area operations director.

Qualifications

• Excellent communication skills.
• Demonstrated clinical excellence.
• Desire to collaborate with care teams.
• Ability to problem solve.

Education/Training

• High school diploma or general education degree (GED) preferred.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Spreadsheet and Word Processing software.

Benefits

• Comprehensive medical, dental and vision benefits.
• Life and long-term disability insurance provided at no additional expense to employee.
• Paid time off (PTO) including holidays.
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave.
• Retail plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
• Education reimbursement.
• Employee assistance program.
• Wellness program.

Pay

Pay range from $21.00-$25.00 per hour depending on qualifications and experience.

Schedule

• Part-Time, 20 hours per week, 9:00 AM - 1:00 PM (somewhat flexible).
• Benefits for the employee.
• M-F, weekends off.
• No overnight shifts.

DCI’s Differentiator

Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations.

Security Roles and Responsibilities

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles.