Secretary (OA)

About the role

This position is located in the Veterans Administration (VA) - Veterans Health Administration (VHA) - Mid Atlantic Health Care Network (VISN 6) - VA Medical Center (MC) - Fayetteville - North Carolina - in the Executive Offices.

Responsibilities

• Receives telephone calls and greets visitors to the office.
  • Uses judgment and initiative to screen or refer as appropriate.
  • Screens callers/visitors by ascertaining name - affiliation - and purpose of call/visit.
  • Determines whether matter should be referred to supervisor or other appropriate staff members.
  • Uses independent judgment in referring - initiating - or disposing of inquiries and requests.
  • Arranges for personal interviews and receives applicants reporting for interviews.
  • Acts as liaison to other managers and staff within the organization and provides accurate advice on procedures - reports - requirements - and other matters necessary to implement the supervisor's policies - directives - and instructions.
  • Informs them of the supervisor's views on current issues and programs.
• Maintains supervisors calendar and schedules meetings - briefs and appointments.
  • Ensures requests for action or information from the Executive Office are made known to the responsible personnel to satisfy the request.
  • Makes appointments for the supervisor - cancels - and accepts invitations.
  • Checks requirements for engagements - i.e. - necessity for speech - etc.
  • Maintains a calendar of future events for up to the next 12 months - on monthly - bimonthly - and weekly basis.
  • Schedules briefings and updates the calendar for a two-month period.
  • Adds planned conferences - major inspections - visits by high-ranking officials and other information that may impact on scheduling appointments and activities for the supervisor.
  • Independently determines staff who should attend meetings or represent the organization at conferences.
  • Attends meetings - notes commitments made - informs staff of commitments - and arranges for staff to implement commitments during the meetings.
• Clerical duties:
  • Processes all correspondence and documents transmitted through the Light Electronic Action Framework (Leaf) portal and the Executive office for review - approval - and signature.
  • Establishes controls on certain items (to include Medical Advisory Opinions and Board of Veteran Appeal Claims - performance appraisals - and awards).
  • Acts as a backup for EDMS and suspense actions in the absence of the primary administrative support assistant.
  • Develops internal routing and flow patterns for communications.
  • Establishes Executive Office secretarial policies and procedures and provides guidance for subordinate clerical staff.
  • Reviews communications and develops standard paragraph and form letters.
  • Develops internal routing and flow patterns for communications.
  • Maintains appointments - calendars - & schedules.
  • Exercises control over supervisor's appointments with complete authority for commitments of time.
  • Establishes priorities at own discretion.
  • Sets up - rearranges - and when necessary - coordinates meetings with staff offices.
  • Makes appointments for the supervisor - cancels - and accepts invitations.
  • Checks requirements for engagements - i.e. - necessity for speech - etc.
  • Maintains a calendar of future events for up to the next 12 months - on monthly - bimonthly - and weekly basis.
  • Schedules briefings and updates the calendar for a two-month period.
  • Planned conferences - major inspections - visits by high-ranking officials and other information that may impact on scheduling appointments and activities for the supervisor are added as information is received from various sources.
  • Independently determines staff who should attend meetings or represent the organization at conferences.
  • Attends meetings - notes commitments made - informs staff of commitments - and arranges for staff to implement commitments during the meetings.
• Public contact work:
  • Provides executive level administrative and secretarial services to the supervisor.
  • Provides direction to subordinate clerical and administrative staff.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 07/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEVOA) appointment. You may qualify based on your experience as described below:

• Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: providing clerical and administrative assistance to the organization; receives telephone calls and greets visitors within the office setting using independent judgement in referring - initiating - or disposing of inquiries and requests; creates and maintains administrative files and records; preparing official correspondences such as memos - letters - and reports; maintaining supervisors calendar and scheduling meetings - briefs and appointments.

Pay

The pay range for this position is $4,107.00 to $6,160.00 per month.

Schedule

The work schedule for this position is Monday - Friday 0800 - 1630.

Benefits

The VA offers a comprehensive benefits package including health insurance, retirement plans, and paid leave.