Secretary I - Intake/Scheduler, FGP - Advanced Ortho - Patchogue
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists,
for prose
- Do NOT repeat job title as heading (page already shows it)
- Do NOT put Job ID as heading — fold into short
or drop
- Preserve ALL substantive information; no invention or summarization
- Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions)
- Include section ONLY when real specific content exists — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless posting actually states them
- Prefer few substantive sections over many thin ones
- Output ONLY HTML fragment — no /, no markdown code fences
Now, let's parse the content.
The job posting starts with a description of NYU Langone Hospital—Long Island. That's "About the role" or "About the organization". Could be "About the role" or "About the organization". The heading "Position Summary" is given. I'll use "About the role" as heading.
Then "Job Responsibilities" - that's Responsibilities.
Then "Minimum Qualifications" - that's Requirements.
Then "Preferred Qualifications" - that's Qualifications (or Preferred Qualifications). The rules mention "Qualifications" as a heading. I'll use "Qualifications" for preferred qualifications, but maybe combine with Minimum Qualifications? The rules say "Requirements, Qualifications" as separate headings. I'll keep them separate: "Requirements" for minimum, "Qualifications" for preferred.
Then there's a paragraph about benefits: "NYU Langone Hospital—Long Island provides its staff with far more than just a place to work..." That's Benefits.
Then there's salary range: "NYU Langone Health provides a salary range... The salary range for the role is $54,164.99 - $54,165.00 Annually." That's Pay.
Schedule not mentioned explicitly. No schedule section.
Also there's EEO statement and application instructions - remove.
Job ID appears at top: "1154640_RR00111717 Job ID: 1154640_RR00111717" - fold into a short
or drop. I'll include a brief
at top maybe with job ID? But rule: do NOT put Job ID as heading — fold minor metadata into a short
or drop it. I'll include a
with job ID at the beginning maybe.
But the output should be HTML fragment. I'll start with a
for job ID? Or maybe not include at all. The rule says "fold minor metadata into a short
or drop it." I'll include a
with the job ID.
Now, structure:
-
Job ID: 1154640_RR00111717
- About the role
- ... description of hospital and position summary ...
- Responsibilities
- - ... each bullet ...
- Requirements
- - ... minimum qualifications ...
- Qualifications
- - ... preferred qualifications ...
- Benefits
- ... benefits description ...
- Pay
- ... salary range ...
But note: The responsibilities list is long. I need to convert each bullet point into - . The original text has bullet points but they are not marked with bullet characters; they are lines starting with verbs. I'll treat each line as a list item.
Similarly for qualifications.
Now, ensure no filler text. The benefits section has substantive content. Pay section has specific salary range.
Now, write HTML.
I'll avoid any extra tags. Just the fragment.
Let's craft.
First, job ID paragraph.
Then About the role: includes the hospital description and position summary. I'll combine into a couple paragraphs.
The hospital description: "NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram."
That's prose, so
.
Position Summary: "We have an exciting opportunity to join our team as a Secretary, Epic - Ortho - Patchogue. In this role, the successful candidate Responsible for providing basic front-desk support for clinical intake operations. May be responsible for pre-authorizations and certifications with the exception of surgical procedures. The Faculty Group Practice Sec will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed."
That's another
.
Responsibilities: list each duty. The text has many lines. I'll split by line breaks. Each line is a duty. I'll create
- for each.
But note: some lines are long and contain multiple duties. The original formatting uses line breaks. I'll treat each line as a separate bullet. However, some lines are sub-bullets? The text shows a list with each line starting with a verb. I'll keep each line as a separate
- .
Let's list them:
1. Schedules appointments for visits, treatments, and procedures.
2. Reviews appointment confirmation responses and manages waitlists.
3. Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms
4. Obtains authorizations for services as needed.
5. Answers calls and takes messages.
6. Addresses questions or routes messages to appropriate contact in a clear and timely manner.
7. Handles faxes and mail.
8. Prepares standard letters and forms as needed.
9. Administrative Physician and Practice Support
10. Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties.
11. Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.).
12. Answers phones and screens incoming calls.
13. Provides information, take messages, or redirects calls to the appropriate person.
14. Maintains cooperative and professional relationships with physicians, nurses, and office staff.
15. Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload.
16. Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages.
17. Participates in training staff in registration and office policies and responsibilities
18. May assist, provide guidance and/or train less senior staff.
19. Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc.
20. Provides patients with non-clinical instructions for any upcoming appointments/procedures.
21. Promotes the use and sign-up of MyChart.
22. Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc.
23. Reviews the waitlist periodically and ensures patients are being called and offered appointments.
24. Responsible for rescheduling patients when physicians are out or blocking their schedules.
25. Organizes and distributes mail and faxes.
26. Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts.
27. Manages the physician's calendars including creating and sending calendar invites.
28. Releases medical records in accordance of HIPAA and FGP ROI procedures
29. Documents disclosures in Epic and fulfills requests within a 10 day timeframe.
30. Processes incoming and outgoing documents via paper and electronic records.
31. Scans, uploads and forwards appropriate information within EPIC.
32. Completes forms legibly and accurately.
33. Forwards areas requiring clinical information to LPN, RN or Licensed Provider.
34. Secures appropriate signatures and forwards documents/forms to correct destination.
35. Follows up with the physician on any outstanding messages related to patient care.
36. Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff.
37. Maintains confidentiality on matters to which they are privileged.
38. Refers all questions/queries related to medical diagnosis or treatment to RN/provider.
39. Refers Surgical and Infusion scheduling to Senior Medical Secretary.
40. Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed.
41. Reviews work for accuracy and completeness.
42. Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal.
43. Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information.
44. Refers questions related to prescription information to RN/LPN/Provider.
45. Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require.
46. Responsible for Patient, Referral and Authorization work queues.
47. Obtains and documents referrals received in EPIC.
48. Collaborates with other NYU Langone sites to ensure seamless continuation of care.
49. Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks).
50. Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed.
51. Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures.
52. Communicate with patients regarding status of referrals and/or authorization.
53. Assists with the completion of special projects, reports and activities.
54. Ensures requested and related information is accurate and complete.
55. Brings any problems or questions to supervisor attention.
That's a lot. But we must preserve all substantive information. So include all.
Now Requirements (Minimum Qualifications):
- High School or equivalent.
- Excellent organizational, interpersonal and verbal and written communications skills, strong customer service skills, and ability to complete multiple tasks efficiently and thrive in a team work environment.
- Knowledge of Microsoft Office, database and internet applications.
- Light, accurate keyboarding skills.
Preferred Qualifications:
- 6 months Physician practice office experience.
- Knowledge of medical terminology
- Knowledge of EPIC Ambulatory.
- Qualified candidates
for prose - Do NOT repeat job title as heading (page already shows it) - Do NOT put Job ID as heading — fold into short
or drop - Preserve ALL substantive information; no invention or summarization - Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions) - Include section ONLY when real specific content exists — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless posting actually states them - Prefer few substantive sections over many thin ones - Output ONLY HTML fragment — no /, no markdown code fences Now, let's parse the content. The job posting starts with a description of NYU Langone Hospital—Long Island. That's "About the role" or "About the organization". Could be "About the role" or "About the organization". The heading "Position Summary" is given. I'll use "About the role" as heading. Then "Job Responsibilities" - that's Responsibilities. Then "Minimum Qualifications" - that's Requirements. Then "Preferred Qualifications" - that's Qualifications (or Preferred Qualifications). The rules mention "Qualifications" as a heading. I'll use "Qualifications" for preferred qualifications, but maybe combine with Minimum Qualifications? The rules say "Requirements, Qualifications" as separate headings. I'll keep them separate: "Requirements" for minimum, "Qualifications" for preferred. Then there's a paragraph about benefits: "NYU Langone Hospital—Long Island provides its staff with far more than just a place to work..." That's Benefits. Then there's salary range: "NYU Langone Health provides a salary range... The salary range for the role is $54,164.99 - $54,165.00 Annually." That's Pay. Schedule not mentioned explicitly. No schedule section. Also there's EEO statement and application instructions - remove. Job ID appears at top: "1154640_RR00111717 Job ID: 1154640_RR00111717" - fold into a short
or drop. I'll include a brief
at top maybe with job ID? But rule: do NOT put Job ID as heading — fold minor metadata into a short
or drop it. I'll include a
with job ID at the beginning maybe. But the output should be HTML fragment. I'll start with a
for job ID? Or maybe not include at all. The rule says "fold minor metadata into a short
or drop it." I'll include a
with the job ID. Now, structure: -
Job ID: 1154640_RR00111717
-About the role
-... description of hospital and position summary ...
-Responsibilities
-- ... each bullet ...
Requirements
-- ... minimum qualifications ...
Qualifications
-- ... preferred qualifications ...
Benefits
-... benefits description ...
-Pay
-... salary range ...
But note: The responsibilities list is long. I need to convert each bullet point into. Position Summary: "We have an exciting opportunity to join our team as a Secretary, Epic - Ortho - Patchogue. In this role, the successful candidate Responsible for providing basic front-desk support for clinical intake operations. May be responsible for pre-authorizations and certifications with the exception of surgical procedures. The Faculty Group Practice Sec will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed." That's another
. Responsibilities: list each duty. The text has many lines. I'll split by line breaks. Each line is a duty. I'll create