**Secret Clearance Required -- Release And Deploy Engineer

About the Role

We are seeking an experienced Release and Deployment Lead to support an extensive digital modernization program. This role oversees and manages supervision of a minimum of 12 personnel, interfaces between the team and leadership, and provides input on management activities. The position works closely with cross-functional teams to architect and deliver robust, scalable, and secure solutions for MECM and Intune.

Clearance Requirement

Must possess an active DoD Secret or above.

Responsibilities

• Prepare, test, and deploy software updates using MECM/Intune Management Console
• Patch servers and workstations from MECM and Intune
• Remotely log into end users' endpoints (desktops and/or servers) to perform technical software configuration, rebooting, and other actions
• Provide implementation, troubleshooting, and maintenance support
• Rapidly distinguish isolated user problems
• Operate, maintain, validate, troubleshoot, and resolve issues associated with client agent health for all MECM/Intune solutions, ensuring collection management is optimized to minimize collection evaluation times
• Guide strategy, engineering, design, and project management of multi-user computer platforms including MECM and Intune
• Troubleshoot and resolve complex endpoint hardware and software problems for multi-user computer platforms
• Coordinate with customers and stakeholders to collect data, conduct analysis, and develop and implement solutions associated with incident tickets and requirements
• Establish comprehensive availability and capacity management solutions using lessons learned for MECM/Intune applications and packages
• Develop solutions to complex technical issues and software remediation
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment, and process improvement initiatives
• Mentor Software Packagers in problem resolution activities and resolve more complex technology issues
• Demonstrate detailed knowledge of MECM and Intune to leverage and appropriately integrate those technologies within current On Prem and Cloud environments
• Balance technology integration alternatives and recommend actions with consideration to both technical efficiency and effectiveness
• Develop and maintain effective working relationships with all areas of the organization, groups, and personnel
• Coordinate with the Operations Lead, Ops functional team, and government representatives to prioritize user feedback that builds framework for endpoint requirements
• Implement flexible cross-training to provide systems management, software packaging, training, IAVM & POAM, and testing
• Create presentations and briefing status to key stakeholders

Qualifications

• Must possess an active DoD Secret or above
• Must have a DoD IAT II (Sec+) or higher prior to start
• Proven experience managing Client and Server system engineering resources supporting operations and sustainment teams
• Possess and apply expertise in multiple complex work assignments; assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks
• Ability to operate with appreciable latitude in developing methodology and presenting solutions to problems with TTP development
• Ability to contribute to deliverables and performance metrics where applicable
• Familiarity with Active Directory/Group Policy
• Experience with scripting/automation using PowerShell and/or other scripting languages
• Experience troubleshooting issues in an expanding Cloud environment
• A consultative/advisory mindset with the ability to guide Software Packagers with complex MECM/Intune package building
• Experience troubleshooting application issues in Cloud and On Prem environments
• Incident Management, Problem Management, and Change Request Management handling experience
• Collaboration skills with the MECM/Intune Release and Deployment Team in implementing new technology initiatives, standards, major changes, or upgrades to production environments

Skills

• Windows
• Azure
• Administration
• Active Directory
• SCCM
• Intune

Job Type & Location

This is a Contract position based out of Fort Meade, MD. This is a fully onsite position.

Pay & Benefits

The pay range for this position is $50.00 - $70.00/hr. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

If eligible, benefits for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

The specific schedule may be adjusted based on mission and customer needs.